We check our prices every day, even our deals, and offer Best Price Guaranteed.

If you find your product cheaper, we’ll match it. If you’ve already placed your order and seen it cheaper, contact us within 7 days of receiving your item.

All you need to do is give us the details and a link to the product clearly displaying the cheaper price and we’ll verify, then refund the difference. For full terms and conditions, click here.

We use DPD's fully tracked and insured express service for our dog stroller deliveries.

Orders placed Monday to Thursday before 2pm are delivered the next working day.

Orders placed over the weekend are dispatched on Mondays for Tuesday delivery.

We can also organise deliveries on a date to suit you, including Saturdays. Please contact us on live chat to arrange, or if you have any questions.

Deliveries to Northern Ireland, Scottish Highlands, Isle of Man and Channel Islands are also free of charge. Deliveries to these areas take 2 working days with DPD.

An unused return, within 30 days, is absolutely fine. We just ask that the item is not used outdoors and the packaging is retained. Assembling indoors to confirm size is permitted. Full return information can found here.